Privacy Policy & Terms of Use

Kancata is a graphic design service company that combines craftsmanship with data-drivenstrategy. We believe that responsible use of information can support business growth and foster strong relationships with our clients and stakeholders.

We value your trust and are committed to respecting your privacy and protecting any information that relates to an identified or identifiable individual (referred to as “Personal Information”).

Your Personal Information includes any data related to you that enables identification, such as your name, address, phone number, or email address. By providing your Personal Information, you consent to Kancata’s use of such information in accordance with the terms outlined in this Privacy Policy.

This Privacy Policy describes how we collect, use, store, and protect your information when you access and use our website.

1. Information Collection

You may access Kancata’s official website without submitting any of your Personal Information. We may collect information that you voluntarily provide—such as your name, email address, phone number, and other relevant details—through contact forms, newsletter sign-ups, or during project consultations.

We also collect non-personal data, such as information about visitor behavior via cookies and analytics technologies, to improve your experience on our website.

2. Cookies and Other Information Collection Technologies

To enhance website functionality and user experience, we use cookies and other tracking technologies. Our website may automatically collect information from or about your device, including browser type, referring URLs, access dates and times, and the Internet Protocol (IP) address used during your visit.

Cookies help us understand user preferences and deliver more relevant content. You may adjust your cookie preferences through your browser settings; however, this may impact your experience on our website.

3. Use of Information

We use and process the Personal Information we collect for the following purposes:

○ To provide relevant services and information related to our graphic design and business activities;

○ To communicate with you regarding services, updates, or special offers;

○ To improve and optimize our website and enhance the quality of our services;

○ To analyze user behavior and trends to support strategic decision-making;

○ To respond to inquiries or feedback submitted by you;

○ To facilitate appointments or office visits.

4. Data Storage and Security

We ensure that your Personal Information is securely stored within our systems by implementing various protection and encryption measures. Only authorized personnel have access to your information, and we regularly review and update our security systems to prevent unauthorized access, disclosure, or alteration.

5. Disclosure to Third Parties

We do not sell, trade, or rent your Personal Information to third parties without your consent, except where required by law or necessary to protect our rights, privacy, security, or property. In certain cases, we may collaborate with professional partners who comply with data security and confidentiality standards.

6. Your Rights

You have the right to:

○ Access the personal information we hold about you;

○ Request correction or removal of inaccurate or outdated personal information;

○ Object to the use of your personal information for marketing purposes.

To exercise these rights, please contact us at [email/contact details].

7. Changes to This Privacy Policy

This Privacy Policy may be updated from time to time to reflect changes in regulations or our operational needs. The date of the latest revision will be displayed at the top of this page. If you do not agree with the changes, please refrain from submitting your Personal Information. We recommend checking this page periodically for the latest updates.

8. Contact and Further Information

If you have any questions about this Privacy Policy or would like more information on how we process your personal information, please contact us via:

Email: [email address]

Phone: [phone number]

Address: [office address]

This document represents our commitment to ensuring the protection and transparency of your personal information. We remain dedicated to upholding the integrity, confidentiality, and security of the information you provide.

9. Additional Information

This policy is available in both English and Bahasa Indonesia. In the event of any discrepancies between the English and Bahasa Indonesia versions, the Bahasa Indonesia version shall prevail.